Terms and Conditions

General Terms and Conditions of Hajj-Umrah.info (Owner AtlasBridges)

Address Kuiperstraat 127a, 1073EP Amsterdam

Chamber of Commerce No. 58446281

VAT number NL 2398.33.090.B01

IBAN nr NL 18 ABNA 0431 7330 74

Version valid from May 1, 2021

1.General

1.1 These general terms and conditions apply to all offers from Hajj-umrah.info. The conditions are accessible to everyone and included on the website of Hajj-umrah.info. (Owner www.hajj-umrah.info).

1.2 By placing an order you indicate that you agree with the delivery and payment conditions. Hajj-Umrah.info (Owner www.hajj-umrah.info) reserves the right to change its delivery and / or payment conditions after the expiry of the term.

1.3 Unless otherwise agreed in writing, the general or specific conditions or stipulations of third parties are not recognized by Hajj-Umrah.info (Owner www.hajj-umrah.info).

1.4 Hajj-Umrah.info (Owner www.hajj-umrah.info) guarantees that the delivered product complies with the agreement and meets the specifications stated in the offer.

2.Concepts

2.1 The customer is the legal or natural person who has concluded the agreement with Hajj-Umrah.info (Owner www.hajj-umrah.info)

2.2. By 'working days' is understood: all days from Monday to Friday, with the exception of national holidays and with the exception of periods in which only orders can be placed at Hajj-Umrah.info (Owner www.hajj-umrah.info) (and no further order processing and delivery). of these orders). The periods in which orders can only be placed with Hajj-Umrah.info (Owner www.hajj-umrah.info) are indicated on the main page of the Hajj-Umrah.info website (Owner www.hajj-umrah.info) and on order confirmations during the period.

2.3 Agreement is the agreement pertaining to the delivery of the products by Hajj-Umrah.info (Owner www.hajj-umrah.info) to the customer.

2.4 "In writing" is understood to mean: communication by letter or email.

3.Delivery

3.1 Delivery takes place while stocks last.

3.2 Hajj-Umrah.info (Owner www.hajj-umrah.info) strives for a delivery period of a maximum of five (5) working days for in-stock products. Delivery by Hajj-Umrah.info (Owner www.hajj-umrah.info) takes place within thirty (30) working days after the date of payment, unless a different delivery period has been agreed with you in writing. If this is not possible (because the ordered is not in stock or no longer available or there is a delay for other reasons) or an order cannot be delivered or only partially delivered, the consumer will receive within one (1) month after placing of the order message and in that case he has the right to cancel the order without costs and notice of default.

3.3 The delivery obligation of Hajj-Umrah.info (Owner www.hajj-umrah.info) will be fulfilled, subject to proof to the contrary, as soon as the goods delivered by Hajj-Umrah.info (Owner www.hajj-umrah.info) have been offered to the customer once. For home delivery, the carrier's report, alleging the refusal of acceptance, serves as full proof of the offer to deliver.

3.4 All terms stated on the website are indicative. No rights can therefore be derived from the aforementioned terms.

3.5 Risk of damage and loss of a shipment to the buyer is borne by Hajj-Umrah.info. After the items have been delivered to the buyer (see article 5.2), the risk of damage and loss is transferred to the buyer.

3.6 Hajj-Umrah.info is authorized to make use of third parties in the execution of your order (s).

3.7 Orders placed at www.hajj-Umrah.info.nl are delivered in Europe and UK.

4.Prices and payments

4.1 All prices on the site are in euros and include 21% VAT and any other taxes or levies and exclusive of shipping costs, unless stated otherwise or agreed in writing.

4.2 Prices will not be increased within the term of the offer, unless legal measures make this necessary or if the manufacturer implements interim price increases.

4.3 All prices on the site are subject to printing and typesetting errors. No liability is accepted for the consequences of printing and typesetting errors.

4.4 Payment must be made in (one of) the way (s) as indicated during the ordering process. Further (payment / order) conditions may be imposed on your order. When paying by bank or giro, the date of payment is the date of crediting the giro or bank account of Hajj-Umrah.info (Owner www.hajj-umrah.info).

4.5. Payment can also be made by means of a payment with a gift or discount voucher, issued by Hajj-Umrah.info (Owner www.hajj-umrah.info). A gift or discount voucher is valid for a maximum of one (1) year after the date of issue. Gift or discount vouchers can only be redeemed in the web shop. If the amount spent is lower than the value of the voucher, the remaining amount will automatically expire. Hajj-Umrah.info (Owner www.hajj-umrah.info) gift vouchers or vouchers cannot be exchanged for an amount of money.

4.6 The buyer gives Hajj-Umrah.info (Owner www.hajj-umrah.info) permission to perform all actions that are necessary for payment to take place in the payment method chosen by you.

4.7 If you are in default with any payment, Hajj-Umrah.info (Owner www.hajj-umrah.info) is entitled to suspend or dissolve (the implementation of) the relevant agreement and related agreements.

5.Data management

5.1 If you place an order with Hajj-Umrah.info (Owner www.hajj-umrah.info), your data will be included in the customer base of Hajj-Umrah.info (Owner www.hajj-umrah.info). Hajj-Umrah.info (Owner www.hajj-umrah.info) adheres to the Data Protection Act and will not provide your information to third parties.

5.2 Hajj-Umrah.info (Owner www.hajj-umrah.info) respects the privacy of the users of the internet site and ensures confidentiality of your personal information.

6.Guarantee

6.1 Hajj-Umrah.info (Owner www.hajj-umrah.info) guarantees that the products delivered by it meet the requirements of usability, reliability and lifespan as reasonably intended by the parties to the purchase agreement, and thus guarantees the manufacturer's warranty of the delivered product.

6.2 The customer is obliged to check the delivered goods immediately upon receipt. If it appears that the delivered item is incorrect, inadequate or incomplete, then the customer (before proceeding to return it to Hajj-Umrah.info (Owner www.hajj-umrah.info) must immediately report these defects in writing to Hajj-Umrah.info (Owner www.hajj-umrah.info).

6.3 If complaints from the customer are found justified by Hajj-Umrah.info (Owner www.hajj-umrah.info), Hajj-Umrah.info (Owner www.hajj-umrah.info) will, at its option, either replace the delivered goods free of charge or make a written arrangement with the customer about compensation. , on the understanding that the liability of Hajj-Umrah.info (Owner www.hajj-umrah.info) and therefore the amount of compensation is always limited to a maximum of the invoice amount of the relevant goods, or (at the option of Hajj-Umrah.info (Owner www.hajj-umrah.info) up to the maximum amount covered in the relevant case by the liability insurance of Hajj-Umrah.info (Owner www.hajj-umrah.info) Any liability of Hajj-Umrah.info (Owner www.hajj-umrah.info) for any other form of damage is excluded, including additional compensation in any form whatsoever, compensation for indirect or consequential damage or damage for lost profit.

6.4 Hajj-Umrah.info (Owner www.hajj-umrah.info) is not liable for damage caused by intent or equivalent deliberate recklessness of non-managerial staff.

6.5 This guarantee does not apply if: A) and as long as the customer is in default towards Hajj-Umrah.info (Owner www.hajj-umrah.info); B) the customer has processed the delivered goods himself or had them processed by third parties. C) the delivered goods have been exposed to abnormal circumstances or are otherwise handled carelessly or have been treated contrary to the instructions of Hajj-Umrah.info (Owner www.hajj-umrah.info) and / or instructions on the packaging; D) the inadequacy is wholly or partly the result of regulations that the government has made or will make with regard to the nature or the quality of the materials used;

7.Offers

7.1 Offers are without obligation, unless stated otherwise in the offer.

7.2 Upon acceptance of a non-binding offer by the buyer, Hajj-Umrah.info (Owner www.hajj-umrah.info) reserves the right to revoke or deviate from the offer within 3 working days after receipt of that acceptance.

7.3 Verbal commitments only bind Hajj-Umrah.info (Owner www.hajj-umrah.info) after they have been explicitly confirmed in writing.

7.4 Offers from Hajj-Umrah.info (Owner www.hajj-umrah.info) do not automatically apply to repeat orders.

7.5 Hajj-Umrah.info (Owner www.hajj-umrah.info) cannot be held to its offer if the customer should have understood that the offer, or any part thereof, contained an obvious mistake or clerical error.

7.6 Additions, changes and / or further agreements are only valid if agreed in writing.

8.Agreement

8.1 An agreement between Hajj-Umrah.info (Owner www.hajj-umrah.info) and a customer is concluded after an order assignment by Hajj-Umrah.info (Owner www.hajj-umrah.info) has been assessed for feasibility.

8.2 Hajj-Umrah.info (Owner www.hajj-umrah.info) reserves the right not to accept orders or assignments without stating reasons or to accept them only on the condition that the shipment is made cash on delivery or after payment in advance.

8.3 If purchased products are returned or reclaimed by Hajj-Umrah.info (Owner www.hajj-umrah.info), the customer will receive the paid purchase price back. Refunds are made in the form of payment selected by the customer at the time of purchase. If the Client has already made some payments at the time that the Client enters into the Agreement with Hajj-Umrah.info (Owner www.hajj-umrah.info) pursuant to Articles 8.1. and 8.2, Hajj-Umrah.info (Owner www.hajj-umrah.info) will refund these payments to the customer within thirty (30) working days after Hajj-Umrah.info (Owner www.hajj-umrah.info) has received the products returned by the customer. Hajj-Umrah.info (Owner www.hajj-umrah.info) reserves the right to refuse returned products or to credit only part of the amount paid, if (it is suspected that) the products have already been opened, used or through the fault of the customer are damaged.

8.4 If products are returned that in the opinion of Hajj-Umrah.info (Owner www.hajj-umrah.info) have suffered damage that is due to an act or negligence of the customer or is otherwise at the risk of the customer, Hajj-Umrah.info (Owner www.hajj-umrah.info) inform the customer of this in writing. Hajj-Umrah.info (Owner www.hajj-umrah.info) has the right to withhold the depreciation of the products as a result of this damage from the amount to be refunded to the customer.

9.Pictures and specifications

9.1 All images; photos, drawings, etc .; Among other things, data regarding weights, dimensions, colors, images of labels, etc. on the website of Hajj-Umrah.info (Owner www.hajj-umrah.info) are only approximate, are indicative and cannot give rise to compensation or termination of the agreement.

10.Force of the majority

10.1 Hajj-Umrah.info (Owner www.hajj-umrah.info) is not liable if and insofar as its obligations cannot be fulfilled as a result of force majeure.

10.2 Force majeure is understood to mean any strange cause, as well as any circumstance that should not reasonably be at its risk. Delays in or non-performance by our suppliers, disruptions in the Internet, disruptions in electricity, disruptions in e-mail traffic and disruptions or changes in technology supplied by third parties, transport difficulties, strikes, government measures, delays in supply, negligence on the part of suppliers and / or manufacturers of Hajj-Umrah.info (Owner www.hajj-umrah.info) as well as auxiliary persons, illness of personnel, defects in auxiliary or transport equipment are expressly regarded as force majeure.

10.3 Hajj-Umrah.info (Owner www.hajj-umrah.info) reserves the right to suspend its obligations in the event of force majeure and is also entitled to dissolve the agreement in whole or in part, or to demand that the content of the agreement is changed in such a way. that execution remains possible. Under no circumstances is Hajj-Umrah.info (Owner www.hajj-umrah.info) obliged to pay any fine or compensation.

10.4 If Hajj-Umrah.info (Owner www.hajj-umrah.info) has already partially fulfilled its obligations at the onset of the force majeure, or can only partially fulfill its obligations, it is entitled to separately invoice the already delivered or deliverable part and the customer is is obliged to pay this invoice as if it concerned a separate contract. However, this does not apply if the already delivered or deliverable part has no independent value.

11.Liability and complaints

11.1 Hajj-Umrah.info (Owner www.hajj-umrah.info) is not liable for damage caused by incorrect use of the products. Before use, read the instructions on the packaging and / or consult our website.

11.2 You remain responsible at all times for the careful and responsible use of the delivered products. Hajj-Umrah.info is not liable for damage or injuries that have arisen during the use of product (s), unless there is gross negligence or negligence on the part of Hadjinfo. Instructions supplied with the products are only a guideline.

11.3 Hajj-Umrah.info (Owner www.hajj-umrah.info) is not liable for damage caused by incorrect use of the products. Before use, read the instructions on the packaging and / or consult our website.

11.4 You remain responsible at all times for the careful and responsible use of delivered products. Hajj-Umrah.info is not liable for damage or injuries that have arisen during the use of product (s), unless there is gross negligence or negligence on the part of Hajj-Umrah.info. Instructions supplied with the products are only a guideline.

11.5 You have the obligation to inspect the delivered products immediately upon receipt. Any defects found must be reported to Hajj-Umrah.info in writing and motivated within five (5) working days after discovery. See 8.3 and 8.4 After you have received the ordered products, you have the authority to dissolve the underlying agreement with Hajj-Umrah.info within fourteen (14) working days after receipt of the products, without stating reasons.

11.6 If the customer wishes to dissolve the agreement in accordance with articles 8.3 and 8.4, the customer must notify Hajj-Umrah.info of this in writing. The customer must return the products to a return address determined by Hajj-Umrah.info. This must be done in the original, undamaged packaging. Opened and / or damaged packaging will not be taken back. Opening the package means that you wish to keep the products.

12.Retention of title

12.1 Ownership of all goods sold and delivered by Hajj-Umrah.info (Owner www.hajj-umarh.info) to the customer remains with Hajj-Umrah.info (Owner www.hajj-umrah.info) as long as the customer claims the claims of Hajj-Umrah.info (Owner www.hajj-umarh.info) on account of the agreement or earlier or later similar agreements has not been fulfilled, as long as the customer has not yet fulfilled the work performed or to be performed under this or similar agreements and as long as the customer's claims of Hajj-Umrah.info (Owner www.hajj-umrah.info) fail has not yet fulfilled such obligations, including claims with regard to fines, interest and costs, all this as referred to in Article 3:92 of the European/UK Civil Code.

12.2 The goods delivered by Hajj-Umrah.info (Owner www.hajj-umrah.info) that fall under the retention of title may only be resold in the context of normal business operations and may never be used as a means of payment.

12.3 The customer is not entitled to pledge or encumber in any other way the goods subject to retention of title.

12.4 The customer now gives unconditional and irrevocable permission to Hajj-Umrah.info (Owner www.hajj-umrah.info) or a third party to be appointed by Hajj-Umrah.info (Owner www.hajj-umrah.info) to, in all cases where Hajj-Umrah.info (Owner www.hajj-umrah.info) wishes to exercise its property rights, to enter all those places where its property will then be located and to take those goods there.

12.5 If third parties seize the goods delivered under retention of title or wish to establish or assert rights thereon, the customer is obliged to inform Hajj-Umrah.info (Owner www.hajj-umrah.info) of this as soon as may reasonably be expected.

12.6 The customer undertakes to insure the goods delivered subject to retention of title and to keep them insured against fire, explosion and water damage as well as against theft and to make the policy of this insurance available to Hajj-Umrah.info (Owner www.hajj-umrah.info) on first request.

13.Intellectual and Industrial Property Rights

13.1 You must fully and unconditionally respect all intellectual and industrial property rights that rest on the products delivered by Hajj-Umrah.info.

14.Miscellaneous

14.1 If you provide Hajj-Umrah.info in writing of an address, Hajj-Umrah.info is entitled to send all orders to that address, unless you inform Hajj-Umrah.info in writing of another address to which your orders should be sent.

14.2 If Hajj-Umrah.info permits deviations from these Conditions, whether or not tacitly, for a short or longer period of time, this does not affect its right to demand immediate and strict compliance with these Conditions. You can never assert any right on the basis of the fact that Hajj-Umrah.info applies these Conditions flexibly.

14.3 If one or more of the provisions of these Terms and Conditions or any other agreement with Hajj-Umrah.info should be in conflict with any applicable legal provision, the relevant provision will lapse and will be replaced by a new legally permissible comparable provision to be determined by Hajj-Umrah.info.

15.Applicable law / competent court

15.1 European/UK law applies to all agreements.

16.2 Disputes arising from an agreement between Hajj-Umrah.info (Owner www.hajj-umrah.info) and the buyer, which cannot be resolved by mutual agreement, will be heard by the competent court within the Amsterdam district, unless Hajj-Umrah.info (Owner www.hajj-umrah.info) prefers to submit the difference to the competent court of the buyer's domicile, and with the exception of those disputes that fall within the competence of the subdistrict court.